Last updated: 21-10-2023
Welcome to Doontaxiwale, a brand of Holavery Online Services Private Limited (“Doontaxiwale,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our taxi booking services, mobile applications, websites, and related services (collectively, the “Services”). By accessing or using our Services, you agree to comply with and be bound by these Terms and Conditions.

1. Use of Services

1.1 Eligibility: You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this age requirement.
1.2 Account Registration: To access certain features of our Services, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities associated with your account.
1.3 User Conduct: You agree not to use our Services for any unlawful, harmful, or fraudulent purposes and to comply with all applicable laws and regulations.

2. Booking and Payments

2.1 Booking: By using our Services, you can book taxi rides. The availability and cost of rides may vary based on various factors.
2.2 Payment: We offer various payment methods for your convenience. By making a booking, you agree to pay the associated fare and any additional charges or fees.
2.3 Cancellation and Refund: Our Cancellation and Refund Policy, as outlined in a separate document, governs the terms for canceling bookings and refunds.

3. User Content

3.1 User Submissions: Users may submit content, including reviews, comments, and other materials. By submitting content, you grant Doontaxiwale a worldwide, non-exclusive, royalty-free, and transferable license to use, reproduce, and distribute the content.

4. Privacy

Our Privacy Policy, as outlined in a separate document, explains how we collect, use, and protect your information when you use our Services.

5. Intellectual Property

5.1 Ownership: All content and materials provided through our Services are owned by Doontaxiwale or our licensors and are protected by copyright and other intellectual property laws.
5.2 Trademarks: “Doontaxiwale” and associated logos are trademarks owned by Holavery Online Services Private Limited. You may not use these trademarks without our prior written consent.

6. Termination

We reserve the right to terminate or suspend your access to our Services at our discretion, without notice, for any violation of these Terms and Conditions.

7. Disclaimers and Limitation of Liability

7.1 Disclaimer: Our Services are provided “as is” without any warranties, express or implied.
7.2 Limitation of Liability: To the maximum extent permitted by law, Doontaxiwale and Holavery Online Services Private Limited shall not be liable for any direct, indirect, incidental, special, or consequential damages.

8. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time. Your continued use of our Services after any changes constitutes your acceptance of the updated terms.

9. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Holavery Online Services Private Limited
‘Doontaxiwale’ Mahadev Complex Near Nainital Bank, Gujjarowala Chowk, Raipur Dehradun (Uttrakhand) 248012